Shaun Ryan is an e-commerce visionary. For more than 15 years, he has led the development of innovative solutions to significantly improve site search for online retailers. Ask him how site search became his life’s work, and he will tell you a story about his brother Grant and a Sunday hangover. Grant, Shaun says, had the original idea of improving search results based on relevance. As a result, GlobalBrain was born in 1998 and purchased by NBCi in 2000. In 2001, Shaun and his fellow founders bought back the patented technology and formed SLI Systems. Today, SLI is the most chosen SaaS-based site search solution for U.S. Internet Retailers Top 1,000 companies. Shaun has a background in software development and a doctorate in artificial intelligence from the University of Canterbury in New Zealand.
Melissa Campanelli is the Editor-in-Chief/Content Director of Total Retail, a media brand whose mission is to build a community for retail executives through engaging, informative and authoritative content and events. Melissa is also the co-founder the Women in Retail Leadership Circle, a unique, members-only networking group that offers enterprise-level women in the retail industry a place to learn, connect and grow. Prior to those positions, Melissa spent ten years at DM News, where she was first a senior editor and then deputy editor. She’s also a leading expert in small business e-commerce and author of the books “Entrepreneur Magazine’s Open an Online Business in 10 Days” and “55 Surefire Internet Businesses You Can Start for Under $5,000.
As VP of Sales for Feefo USA, Jeff Fox leads a team that works with merchants, brands and agencies to help them maximize customer engagement, lower AdWords spend, increase conversion rates and gain invaluable business insight. Feefo USA customers include Expedia, Hotel.com, Charles Tyrwhitt and Heels.com.
For almost two decades, Jeff has advised brands, publishers and agencies in digital media marketing strategies and solutions. He has grown and led sales teams at four consecutive software companies that had successful IPOs or acquisition. Previous roles include senior sales and account management positions at mobile predictive analytics and computer learning company, Voltari; mobile customer acquisition specialist Fiksu; and account management positions at KnowledgeStorm; BitPipe and TechTarget.
Fahim Naim is the founder of eShopportunity, an e-commerce strategy consulting firm. eShopportunity has partnered with dozens of companies ranging from Fortune 500 brands to emerging startups to win in e-commerce. Prior to eShopportunity, he was a category manager at Amazon and managed one of their largest retail categories, nearly doubling the business during his tenure. Fahim has received rave reviews for his sessions at several conferences including IRCE & LMFAsia, and has lead webinars and podcasts for publications such as Internet Retailer.
Fahim has an MBA from the Kellogg School of Management, and spent seven years in finance and strategy roles at Office Depot. He also eats, sleeps, and breathes Fantasy Football in his spare time.
Greg Zakowicz is a Senior Commerce Marketing Analyst at Bronto Software, a leading cloud-based commerce marketing automation platform provider and NetSuite (NYSE: N) company. With more than 10 years of experience in email, mobile and social media marketing, Zakowicz knows the retail industry and its challenges, staying on top of the latest trends by leveraging deep insight into the marketing spectrum. His subject matter expertise stems from his experience providing commerce marketers, including numerous Internet Retailer Top 1000 clients, with in-depth analysis of their marketing programs, recommendations for improvement, best practice support and implementation guidance and execution.
Zakowicz is a frequent webinar speaker and presenter at ecommerce events such as Fashion Digital New York, SIA Snow Show and ROI Revolution Summit. He has been published by top retail and marketing publications, including Multichannel Merchant, Power Retail and Inside Retail and is a regular contributor to Bronto’s Commerce Marketing blog.
You can follow him on Twitter at @WhatsGregDoing.
Danit Zmora is the E-commerce Manager at Everlast Worldwide, the world’s leading manufacturer, marketer and licensor of boxing MMA and fitness equipment. Zmora handles the day-to-day execution of the email marketing channel, including determining email concept, deployment, list segmentation, developing strategic initiatives, and executing on those initiatives.